# Frequently asked questions > Answers about Tribelt: who makes its metal conveyor belts, which belt types and materials exist, how quotes, lead times, quality checks and after-sales work. - URL: https://tribelt.jorisjonkers.dev/en/faq - Adapted from the official page: https://www.tribelt.nl/en/faq - This is a student test site for a university project on digital strategy, made with Tribelt's permission. It is not Tribelt's official website, which is tribelt.nl. ## About this FAQ This page answers the questions people most often ask about Tribelt, a manufacturer of metal conveyor belts in Haaksbergen, the Netherlands. The questions cover four themes: the company itself, its products, its service and the way it works from quotation to delivery. The answers are listed below. ## Quick facts - **Company:** Tribelt B.V., founded 2002, part of the Lesjöfors Group since 2019 - **Location:** Metaalstraat 9, 7483 PD Haaksbergen, the Netherlands - **Products:** [eyelink belts](https://tribelt.jorisjonkers.dev/en/conveyor-belts/eye-link-belts), [open spiral belts](https://tribelt.jorisjonkers.dev/en/conveyor-belts/balanced-weave-belts), [closed spiral belts](https://tribelt.jorisjonkers.dev/en/conveyor-belts/compound-balanced-belts), [Tri-Flex](https://tribelt.jorisjonkers.dev/en/conveyor-belts/tri-flex), [drive elements](https://tribelt.jorisjonkers.dev/en/conveyor-belts/drive-elements) and [other belts](https://tribelt.jorisjonkers.dev/en/conveyor-belts/other-belts) - **Customers:** businesses only (B2B), worldwide - **Quality:** ISO 9001 certified - **Response time:** usually within 48 hours ## Frequently asked questions ### Who is Tribelt? Tribelt is a manufacturer of metal conveyor belts from Haaksbergen, the Netherlands. It designs and builds custom conveyor solutions for many industrial sectors, with a focus on hygiene, reliability and durability. ### How long has Tribelt existed? Tribelt was founded in 2002 and has been designing and building metal conveyor belts for more than twenty years. Its stated ambition is to become Europe's leading supplier of metal conveyor belts. ### Which sectors does Tribelt supply? Tribelt belts are used worldwide, including in food processing, recycling and heat treatment. The variety of belt types and materials means there is a fitting belt for almost any production environment. ### Does Tribelt sell to private individuals? No. Tribelt works only for businesses (B2B) and develops its belts for industrial production. ### Where is Tribelt located? Tribelt's office and factory are at Metaalstraat 9, 7483 PD Haaksbergen, the Netherlands. ### Which conveyor belt types does Tribelt make? Eyelink belts, open spiral (balanced weave) belts, closed spiral (compound balanced) belts, Tri-Flex belts and the drives that go with them, plus a range of specialty belts. ### What materials are the belts made of? That depends on the job. Tribelt uses high-grade steels such as stainless steel, heat-resistant steel and special alloys, selected for temperature, load, hygiene and wear. ### Can Tribelt improve an existing belt? Often, yes. A different belt type or drive, or a change in material or design, can extend belt life and make the process more efficient. ### Does Tribelt give technical advice? Yes. Tribelt's engineers advise on belt construction, material choice and integration into the line, with hygiene, efficiency and ease of maintenance in mind. ### Do I need a technical drawing to get a quote? No. A description, sketch or sample is often enough for Tribelt to prepare a quotation. ### How fast does Tribelt respond? Tribelt aims to answer within 48 hours. Complex requests can take a little longer so they can be assessed properly. ### Are rush orders possible? Sometimes. For urgent requests, phoning Tribelt is the fastest way to find out what is possible. ### Is there support after delivery? Yes. Tribelt stays involved after delivery for questions, modifications and maintenance. ### What are the steps from request to delivery? Request, analysis, technical advice, quotation, production, final inspection and delivery. Short internal lines keep this fast. ### What information helps for a custom belt? Ideally a drawing, product photos or application data such as dimensions, speed, temperature and product type. Tribelt's engineers can help fill in any gaps. ### Are belts inspected before shipping? Yes. Every belt goes through a thorough quality check, and measurement reports or material certificates are available on request. ### Which certification does Tribelt hold? Tribelt is certified to ISO 9001, which means its processes follow a structured quality management system. ### Can belts be delivered on call-off? Yes. Tribelt offers call-off agreements and stock management so deliveries match the customer's production planning. [Ask Tribelt your question on tribelt.nl](https://www.tribelt.nl/en/contact)